CONTACT BAIGU UNCLE

Official contact for Baigu Uncle.

For orders, shipping, returns, partnerships, or brand verification, use the official email or send the form below. A clear topic helps us route the message faster.

OFFICIAL CONTACT EMAIL

contact@baiguuncle.com

OFFICIAL QUICK CHANNELS

WhatsApp Instagram YouTube Pinterest

Send a message For partners

One official channel, routed to the right request.

Use this page for customer questions, order support, partnership inquiries, media requests, or brand verification.

BEST FOR Orders, after-sales, works, partnerships, media, and verification.
BEFORE YOU WRITE Include your order number, country or region, and product or project name when relevant.
REPLY TIME Usually 1–2 business days. Partnership or brand requests may take longer to review.

Official note: We use baiguuncle.com and contact@baiguuncle.com for official records. WhatsApp is available for quick messages, while formal records should still be sent by email. For brand rights or imitation reports, see Brand Notice.

HOW WE CAN HELP

What are you contacting us about?

Choose the closest topic. The form below will prepare the right detail prompts, and you can edit them before sending.

A few clear details are enough. You do not need to write a long message before we understand what you need.

ORDERS & SHIPPING

Order or delivery questions

Include your order number, checkout email, country, or region if available.

Order · Shipping Prepare form WORKS

Questions about a piece

Ask about movement, light, materials, gifting, placement, charging, or care.

Product · Gift Prepare form AFTER-SALES

Returns or damaged items

Include photos, videos, order number, and a short description of the issue.

Return · Support Prepare form PARTNERS & BRAND

Partnership or verification

Send company details, links, screenshots, cooperation context, or verification information.

Partners · Brand Prepare form

Choose a topic to prepare the form below with the right details.

For partner inquiries: please include your company name, website or social link, country or region, and cooperation type. You can also read the For Partners page first.

HELPFUL DETAILS

Clear details. Faster replies.

You do not need to write a long message. Clear details help us understand the request and reply in the right direction.

Order number, if your message is about an existing order.
Your country or region, especially for shipping questions.
The piece, product direction, or project you are asking about.
If photos or videos are needed, we may ask for them by email after reviewing your message.
Company, website, social link, or project details for partnership or verification inquiries.

Official contact note: Please use baiguuncle.com and contact@baiguuncle.com for official Baigu Uncle communication. We will never ask for payment card information through this form.

CONTACT FORM